these and other factors, the overseas outsourcing and offshoring

 

As a result of these and other factors, the overseas outsourcing and offshoring trend has started to reverse, and organisations are once again looking for local outsource providers to deliver, pa rticularly with regard to mission critical IT services such as database and operating system support. Local providers understand local conditions, needs usadream.xyz and ways of doing business, and have a cultural affinity that makes doing business a far smoother process.

Having a local provider also ensures that onsite support can take place for faster response and more effectiv newshut.org e problem resolution. As much as technology has evolved, a face-to-face presence makes achieving clarity on problems and issues far easier, and these onsite resources can also be involved in projects from the start, from architecture through to support and maintenance, ultimately delivering superior service levels.

                     

For local outsourcing providers, the best way to ensure customer retention and prevent clients from migrating overseas or offshore is to differentiate services. Pricing is important, but guaranteed uptime, proactive services and effective problem resolution are also vital. For organisations looking at outsourcing services, it pays to newspapersmagazine.com do your research. Offshoring and overseas outsourcing may seem like attractive options, particularly in terms of price, but the reality is often that a local provider will deliver better service for a very similar price, if not for less.

IT is the heart of modern business, so to ensure maximum productivity and profitability it is vital to ensure IT services deliver as expected. Before shipping services overseas, make sure you know the true cost, taking into account more than just the immediate price. Local is lekker, and you will often get better service while supporting the economy if you contract the services of a local outsourcing provider.

About RDB Consulting

Established in 1995, RDB Consulting is an outsource and consulting company that specialises in five areas: Relational databases, Operating Systems, Database Security, Monitoring and Enterprise Resource Planning. The organisation also offers project management, solutions architecture, on-going maintenance and support. Our services are designed to provide businesses with access to expert outsourcing and consulting services whether full time, part time, co-managed or via remote administration. This allows our clients’ to focus on their ‘core’ business and leave their ICT issues to the experts.

 

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